Booking Accommodation

This year we have partnered with Yellow Fish Event Management Ltd, a local professional conference organiser, who will handle all hotel bookings for TNC20. 

Yellow Fish have a dedicated hotel booking system with a selection of local hotels offering varying room rates, room types, facilities, locations and cancellation policies. Please note that the listed discounted rates ONLY apply when booking via this official booking system and will NOT apply when contacting the hotels directly.   

All bookings are on a “first come, first-served” basis, so we strongly suggest you book your accommodation as soon as possible in order to secure the desired hotel. June is a very busy month in Brighton!

Your reservation will become valid as soon as you complete the booking process. You will then receive an email confirmation; please note you will not need to bring your confirmation with you as Yellow Fish will manage rooming lists directly with the hotels. You will be required to provide a credit card upon check-in to cover any outstanding room charges and other personal incidentals.

Any questions or general correspondence you have relating to your hotel reservations should be directed to:

Anna Mason – TNC20 Event Manager
Yellow Fish Event Management Ltd
housing@tnc20.com

Should an error or issue occur during the booking process or should you wish to extend your stay beyond the bookable period, please e-mail housing@tnc20.com.  Yellow Fish will endeavour to respond within 48 hours. Unfinished bookings will be deleted and considered void.    

By completing your booking through the official TNC20 booking system you agree to the terms and conditions applicable for your booking and privacy policy. Please read the information below carefully.

Payment Terms
Please refer to individual payment terms put in place by the hotels as outlined in the booking system.  You can make payment with a credit card or you can request an invoice to pay via bank transfer. You will be able to choose your payment selection during your hotel selection and booking process.  Please note, a 3% non-refundable administration fee will be charged if you request to pay by invoice.  NO administration fee will be charged for Credit Card bookings.

Refunds /Cancellations
Should you cancel your accommodation booking before 8th April 2020, any payment will be refunded in full minus an administration fee of £35**.  In the event of cancellation after 8th April 2020, full payment will be taken and no refund will be possible. If you are entitled to a refund, your request will be processed within 2 weeks.
Any cancellations must be made in writing via e-mail to housing@tnc20.com. Any requests must identify the registrant’s name and email address. Cancellations made directly to the hotel will NOT be considered valid. 

** only applies if an invoice is requested at booking stage. NO administration fee will be charged for Credit Card bookings.

PRIVACY POLICY

Please read and acknowledge the following statement:

Yellow Fish Event Management Ltd. will hold and process your personal data in order to organise the TNC20 Conference. As part of your registration you will be asked for personally identifiable information including, but not limited to, your name, e-mail address, address and organisational information. Should you book accommodation for TNC20 and sign in to its services through the affiliated services, you are not anonymous to us.

As our processing partner, Yellow Fish are responsible for arranging delegate accommodation and therefore automatically receive and record information in order to fulfil these obligations. A credit card guarantee is requested to confirm your booking. Please note that all credit card information will be stored securely and will only be charged in line with each individual hotel policy which can be found on the hotel booking page.  Do be aware however, that your credit card will be charged in the event of a no show or early / late departure.  As a payment intermediary, Yellow Fish will submit any necessary personal information in order to complete booking (including payment) to the authorised service provider (your selected hotel) only. Please note, any credit card data is fully encrypted and deleted in line with Yellow Fish’s privacy policy. Credit card details will be removed safely from the Yellow Fish systems no more than 90 days after the event.

If you do not agree with the processing or storing of your personal data, you can withdraw your consent by either not completing your accommodation booking or contacting housing@tnc20.com. Please note that you will have to make your own arrangements for accommodation in this instance.